Frequently Asked Questions
Below you’ll find answers to some of the most frequently asked questions at PresentUp. We are constantly adding most asked question to this page so if you have a question and don’t see your answer, don’t hesitate to email us at info@example.com
Since launching the company, we have helped to host events throughout Southern California. Our headquarters is located in Riverside, CA and we travel within 35 miles included in our party package prices. Anything outside of that comes with a milage fee of .60¢ per mile, per performer, round trip.
Please visit contact us page for all your booking inquires. If you have any question, or concerns you can call us at 951-534-5241 or email us at info@allaglowpartiesandevents.com
Sometimes the unexpected happens and you need to cancel your event, we understand. Please make sure you call us or email us 7 days prior to your event date.
Cancelations less then 7 days prior to the event date have two options:
- A free reschedule of your event to a new day based on our availability. You have 30 days to reschedule within a 6 month time frame.
- A full cancelation with remaining party balance due at time of cancelation.
Depending on the event, most will start planning at least 1 months in advance. For large-scale events you may want to plan several months in advance. Our advice would be to start as early as possible!
Some of our services come standard, others are priced separately. In order to get an idea of what your event will cost visit our book now link, from there you can choose the services you’d like and get a look at what the cost will be.